Антивирусна програма CHECK POINT Support for Appliance Gateways - Collaborative Premium Support CPCES-CO-PREMIUM
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Характеристики
| Гаранция | 0 месеца |
| Код на продукта | CPCES-CO-PREMIUM |
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Допълнителна информация
- Faster, more efficient resolutions
Check Point's teams work together seamlessly to ensure that your issues reach the right resources quickly, eliminating costly delays from multiple handoffs and repetition of information. Collaborative support provides you with a deep understanding of your environment and unique needs, enabling you to resolve your issues more quickly and efficiently, increasing your satisfaction and return on investment (ROI). - Quality service from certified security experts
CCSPs are dedicated to first-class service and support and must continually meet stringent Check Point customer satisfaction and quality requirements. All CCSPs are required to have Check Point certified security experts on staff, knowledgeable about the latest Check Point releases and products. - Urgent support from Check Point
Check Point offers committed response times and direct access for Severity 1 issues, defined as a problem with major system effect or system downtime. Check Point is committed to giving you, Check Point's customer, immediate support for your most urgent issues, 24 x 7. For Severity 1 issues, you can contact Check Point directly or indirectly based on your program level for quality, highly available support for your mission-critical needs. Check Point's highest-level program offers "fast path" escalation, ensuring that Check Point's senior support engineers handle your support issues at first contact. - Expanded access to online, self-service tools
You will have advanced access to SecureKnowledge, Check Point's self-service knowledgebase of thousands of in-depth solutions, articles, and comprehensive technical guides written by Check Point experts. Not only will you reduce your support times and resolve common issues, but you also will increase your internal skills and productivity.
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Информация за производителя
| Контакт | [email protected] |
| Адрес | Check Point Software Technologies 8A Tchavdar Mutafov Str. Vitosha Distr. 1700 Sofia Bulgaria |
| Уебсайт | https://www.checkpoint.com/ |
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